Terms of service

Maedens Terms of Service
Last Updated: 4 December 2024

Who We Are
Maedens ("we," "us," or "our") operates the website https://maedens.com/ (the “Site”). We are dedicated to providing high-quality e-commerce products and services. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms
By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time, and continued use of the Site after such changes will constitute your acceptance of the new terms.

License to Use Our Site
Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions
To help explain things as clearly as possible in these Terms and Conditions, every time any of these terms are referenced, they are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Sewly, Mast 9, Huissen, Gelderland, 6852 CE, Netherlands, which is responsible for your information under these Terms.
• Country: The location where Maedens or the owners/founders of Maedens are based, in this case, the Netherlands.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Maedens and use the services.
• Service: Refers to the services provided by Maedens as described on this platform.
• Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: Maedens’ site, which can be accessed via this URL: https://maedens.com/.
• You: A person or entity that is registered with Maedens to use the Services.

User Responsibilities
You agree to:

• Provide accurate, current, and complete information when creating an account.
• Use the Site only for lawful purposes and in accordance with these Terms.
• Not attempt to gain unauthorized access to our systems or disrupt the operation of the Site.

Prohibited Activities
While using the Site, you must not:

• Engage in fraudulent, abusive, or harmful activities.
• Transmit malicious software or viruses.
• Use the Site for unauthorised commercial purposes or in any way that violates applicable laws.

Information We Collect
We may collect personal information when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer service

Types of Information Collected

• Personal Identification Information: Includes your name, email address, mailing address, and phone number.
• Payment Information: Credit card details or other payment information are processed securely through third-party payment processors.
• Non-Personal Identification Information: Includes browser type, device type, IP address, pages visited, and the time spent on the Site.

Return and Refund Policy
If you are not satisfied with your purchase, please contact us via support@maedens.com within 30 days for returns or exchanges. Products must be returned in their original condition and packaging to be eligible for a refund or exchange.

Limitation of Liability
Under no circumstances shall Maedens be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it. This includes, but is not limited to, any loss of profit, loss of data, or interruption of business, regardless of whether Maedens was advised of the possibility of such damages.

Indemnification
You agree to indemnify, defend, and hold harmless Maedens, its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, or expenses (including reasonable attorney fees) arising out of your use of the Site, your breach of these Terms, or any violation of any applicable law or regulation.

Your Suggestions
Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to Maedens regarding the website shall remain the sole and exclusive property of Maedens. You agree that Maedens has the right to use, copy, modify, publish, or redistribute the Suggestions for any purpose, in any medium, and in any manner without any credit or compensation to you.

Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to the terms outlined in these General Terms and Conditions. We have updated this policy to provide you with complete transparency regarding what information we collect, how it is used, and your rights regarding that information.

Links to Other Websites
The Services may contain links to external websites not operated or controlled by Maedens. We are not responsible for the content, accuracy, or opinions expressed on such websites, and these websites are not monitored or checked for accuracy or completeness by us. When you click on these links and visit a third-party website, you are subject to that website’s own terms and policies. Please review their terms and privacy policies before interacting with the linked website.

Cookies

Maedens uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable, or you would be required to enter your login details every time you visit the website, as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in Cookies.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

Contact Information